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Art.1 General conditions for using the site
The company that manages the site https://www.ernesi.com/, is NO END LABORATORIES S.R.L, hereinafter referred to as ERNESI, having Tel .: +48 541 44 27; e-mail: contact@ernesi.com. Use of this site implies acceptance of the terms and conditions below. We recommend reading these carefully. ERNESI assumes the right to modify these provisions without further notice. The latest version can be found by accessing the "Terms and Conditions" page.
NO END LABORATORIES S.R.L launched the website https://www.ernesi.com/ to personally inform all its clients. Your use of this site is subject to compliance with the general conditions of access and use detailed below ("General Conditions") as well as compliance with all applicable laws. When you access the site, browse and use it, you implicitly and unconditionally accept the General Conditions, which prevail over any other agreement you may have with NO END LABORATORIES S.R.L, with all members of its commercial network or only with some of them.
Art.2 How to order online
After adding to the shopping cart the products available online in the platform https://www.ernesi.com/, information on the identification and invoicing details, the desired payment method and the delivery method are required. It is possible to place an order without creating a user account.
Regarding the way in which personal data are processed, in order to conclude the distance contract, you can consult in this page Privacy Policy
After reading these terms and conditions, check the box "I agree with the Terms and Conditions" and send the order with the obligation to pay. Depending on the payment method chosen (by bank transfer, cash on delivery or online with a bank card operated by mobilpay) you will receive an order confirmation email and a payment confirmation email. The moment of concluding the distance contract with the natural person, respectively, of concluding the sales contract with the legal person, is the moment of receiving the confirmation message by the consumer, regarding his order.
Art.3 Delivery of goods and services at a distance
The orders accepted by ERNESI and which will be honored are the orders sent online through the order form, the orders received by e-mail and telephone and which contain at least the following name, address, no. telephone and email of the consumer.
ERNESI must honor orders received through this site within a maximum of 30 days from the date of the order, unless the parties have agreed otherwise. ERNESI, if it cannot execute the contract / delivery because the product or service is not available, must inform the consumer about this unavailability within 1-3 working days, and the amounts that the consumer has paid as payment in advance must be refunded within a maximum of 30 days.
Delivery times may be subject to change in exceptional circumstances which cannot be controlled and which could not reasonably be foreseen or avoided when the load is high, including (but not limited to) Easter, Christmas, Black Friday, epidemics, pandemics, natural disasters.
ERNESI may deliver to the consumer a product or service of a quality and at a price equivalent to those requested only with the written or verbal consent of the latter. In this case, the costs of returning these products will be borne by ERNESI.
ERNESI will not deliver products or services without a prior order from the consumer.
ERNESI will deliver the goods only on the Romanian territory.
Art.4 Conditions and ways for returning or giving up the ordered products
If you are not satisfied with the purchased products, you can return them under the following conditions:
- Send an e-mail notification to contact@ernesi.com stating the reason for dissatisfaction.
The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason within 10 working days from receiving the product.
- We will respond to any complaint within 2-3 working days and if there is no other solution we will confirm your acceptance for the return of the products;
- We accept on return only products in the original packaging and in perfect condition (without being bent, broken, broken). We accept return defective / damaged products only accompanied by a declaration signed on our own responsibility that the defects appeared due to other causes than their carelessness or mishandling.
We do NOT accept return products made to the consumer's specifications, unsealed products, or distinctly customized products, nor products that, by their nature, cannot be returned or that can deteriorate quickly.
- Fees for transporting the package by courier to the ERNESI headquarters will be borne by you. ERNESI has the obligation to reimburse you within 30 days of receiving the return products through a payment method agreed by both parties - generally by transfer the value of the products in the bank account of the natural / legal person who is the "buyer" in the fiscal invoice.
Art.5 Intellectual property rights
Art.5.1 Copyright and / or Rights on Industrial Designs
NO END LABORATORIES S.R.L is considered to be the author of this site. The photographs, texts, slogans, drawings, images, sound sequences or not, as well as all the works integrated in this site are the property of ERNESI or of third parties who have authorized NO END LABORATORIES S.R.L to use them.
The models of the products presented in this site are protected in accordance with the legal provisions regarding copyright and related rights, as well as the protection of industrial designs.
Reproductions, on paper or digital, of the above site and of the works and models of installations that are reproduced therein are authorized provided that they are intended for strictly personal use, excluding any use for advertising and / or commercial purposes and / or information, so as to comply with the legislative provisions regarding intellectual property.
Except for the above provisions, any reproduction, presentation, use or partial or complete modification of the site, regardless of the procedure or on what medium, of the various works and models of installations that compose it, without having previously obtained the authorization from NO END LABORATORIES S.R.L is strictly forbidden and constitutes the crime of counterfeiting, which is punished according to the legislation in force.
Art.5.2 Trademark rights
The name NO END LABORATORIES S.R.L, the logo of NO END LABORATORIES S.R.L, the names of the products in the range NO END LABORATORIES S.R.L as well as the products and services associated with it, are trademarks of NO END LABORATORIES S.R.L.
Other brands are also mentioned; they are theoretically identified by a capital letter. These are used by NO END LABORATORIES S.R.L, either with the authorization of the owner, or as a simple indication of some products or services proposed by NO END LABORATORIES S.R.L.
Reproduction, imitation, use or application of these trademarks without prior authorization from NO END LABORATORIES S.R.L or from the respective owners constitutes the crime of counterfeiting which is punishable under the laws in force.
Art.6 Information about products and services
These pages are an overview of the range of ERNESI products and services distributed in Romania.
NO END LABORATORIES S.R.L reserves the right to modify the information contained in this site on the Internet, especially those relating to the technical characteristics, equipment of the models presented, at any time, without notice, taking into account the interactive feature of the site, without the changes implying the responsibility of ERNESI, its network members or its employees.
The NO END LABORATORIES S.R.L network is at your disposal for any information, especially regarding the prices, the availability of the presented products as well as the appearance of new products.
Art.7 Services
The services presented on this site are proposed for the active members of the NO END LABORATORIES S.R.L network in Romania.
Art.8 Hyperlinks
NO END LABORATORIES S.R.L cannot, in any case, be made responsible for the provision of sites that are the subject of a hyperlink starting from the site https://www.ernesi.com/ and is not responsible, in no way, regarding the content, products, services, etc. available on these sites or from these sites.
Art.9 Newsletter
The “ERNESI” newsletter is a free service provided by NO END LABORATORIES S.R.L. visitors and consumers of the site https://www.ernesi.com/.
Any visitor to the site can subscribe to the ERNESI Newsletters. Also, the User has the possibility to subscribe to the ERNESI Newsletters when creating an account on the site.
The data we collect may include the following: Name and contact details (email), so we can send you newsletters.
The purpose of collecting personal data is to be able to send you Newsletters about:
- Information about marketing and advertising offers: promotions, discounts, discount codes or special offers;
- Information about products, services and events within the ERNESI group.
- Educational articles, useful tips, recommendations and reviews, information about events, contests and / or campaigns that we organize individually or together with our partners.
The consumer or the visitor subscribing to the Newsletter can cancel at any time by receiving it by clicking on the unsubscribe link present in all ERNESI Newsletters.
The waiver of the receipt of the Newsletters does not imply the waiver of the acceptance given for the present Terms and Conditions.
Art.10 Limitation of liability
The user uses the site at his own risk. In no event shall NO END LABORATORIES S.R.L, its subsidiaries or members of its network, individually or jointly, be liable for direct or indirect damages and in particular for material damage, loss of data or software, damage financially, resulting from access to or use of this site or all sites that are linked to it. The content of the site is presented without any guarantee, of any nature.
The information on the goods, their characteristics and prices correspond to a definition at the time of their writing or updating the various pages of the site; they are offered for informational purposes only and therefore are not and should not be considered as a contractual offer of the products and services offered by NO END LABORATORIES S.R.L, its subsidiaries or members of its network. Omissions or errors may occur.
Access to the products and services presented on the site may be subject to restrictions. You must therefore make sure that the law of the country where the connection is established authorizes you to access our site.
Art.11 Contractual liability
By creating and using the Account, the Client assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing access to the Account, being responsible under the law for the activity carried out through his Account.
By accessing the site, creating the Account, using the site, placing orders, etc. The customer expressly and unequivocally accepts the Terms and Conditions of the site in its latest version communicated within the site. Subsequent to the creation of the Account, the use of the content is equivalent to accepting the changes made to the Terms and Conditions of the site and / or the updated versions of the Terms and Conditions of the Site. The customer is responsible for verifying the final version of the Terms and Conditions whenever he uses the site.
Acceptance of the Site Terms and Conditions is confirmed by checking the appropriate checkbox on the site and / or by sending the Order and / or making an online payment.
We do not assume liability for damages of any kind that the Customer or any other third party may suffer as a result of our fulfillment of any of our obligations under the Order or for damages that may result from the use of the Goods after delivery and much less for their loss.
We cannot be held responsible for damage to your computer or viruses that could infect your computer or other equipment as a result of accessing, using or browsing our site or downloading any content, information, materials. , data, text, images, video or audio from our site.
Art.12 Major force
Neither Contracting Party shall be liable for the failure to perform on time and / or for the improper performance - in whole or in part - of any obligation incumbent on it under this contract, if the non-performance or improper performance of that obligation was caused by force majeure. as defined by law, for reasons beyond the control of the parties.
The party invoking force majeure is obliged to notify the other party, within 5 (five) days, of the occurrence of the event and to take all possible measures in order to limit its consequences.
Art.13 Applicable law
The contract will be governed by and construed in accordance with Romanian law. Any misunderstanding between the Merchant and the Customer in relation to the relations arising from this Agreement shall be settled amicably and, in case of failure, be submitted to the competent courts.
Art.14 Updating the general conditions
NO END LABORATORIES S.R.L reserves the right to modify and update at any time the access to the site as well as the General Conditions. These changes and updates are required of the user who must therefore report regularly to this section to check the General Conditions in force.
The images presented in this online store are for presentation purposes and through the display technology, the real appearance of the products and their colors may differ from the real product.